I have no access to my sky rewards. Everytime i try and access them its coming up as an error?

[Anonymous]

Thanks all. I was given a link to create a sky iq but the access was denied. I'm looking for someone to help further.

[Anonymous]

Hi Lisa can someone come back to be in the open chat please to resolve query thanks

[Anonymous]

I am very confused with how this work. Two sky employees have contacted me via direct chat and then stopped communicating in it. I was asked for screenshot of my account details to resolve issue and no communication since. Not happy with this service from sky employees. Will probably have to ring which I was trying to avoid as I haven't got the time this option was far more convenient. Thank you to all superusers. Disappointed with sky employee support! 

[caesarome]

What might have happened is the screenshots you have provided have been sent through to another team at Sky to investigate for you so I have asked the messaging team if they have an update for you,