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Discussion topic: I am frustrated by the tv guide, as online and on screen do not match

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This message was authored by floppydog This message was authored by: floppydog

I am frustrated by the tv guide, as online and on screen do not match

Online the tv guide shows 101 as SD and on screen shows it as HD and has done of a long time anyone know why this is and who edits and checks the prog descriptions as there are lots of incorrect ones same things happens with progs requiring  a pin to view some times showing that clearly do not require one.   have no restrictions set up on my box

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I am frustrated by the tv guide, as online and on screen do not match

Posted by a Superuser, not a Sky employee. Find out more

@floppydog 

BBC SD channels are closing permanently today. It might take a few hours or more for the changes to be fully visible on the epg.


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floppydog
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This message was authored by floppydog This message was authored by: floppydog

Re: I am frustrated by the tv guide, as online and on screen do not match

My on screen epg is correct in showing BBC HD and has done so for a long time but the sky tv guide online as always shown BBC SD on 101 etc, also any idea why the prog descriptions are so bad

This message was authored by Mark39 This message was authored by: Mark39

Re: I am frustrated by the tv guide, as online and on screen do not match

Posted by a Superuser, not a Sky employee. Find out more

Programme descriptions are what the broadcaster passes on to Sky. Sky produce their programme description for their own channels.  

floppydog
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This message was authored by floppydog This message was authored by: floppydog

Re: I am frustrated by the tv guide, as online and on screen do not match

thanks for the replies

This message was authored by nolte This message was authored by: nolte

Re: I am frustrated by the tv guide, as online and on screen do not match

Posted by a Superuser, not a Sky employee. Find out more

Where is the online tv guide you are looking at?

Is it sky go?

 

Programme descriptions are provided by each station

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ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
This message was authored by caesarome This message was authored by: caesarome

Re: I am frustrated by the tv guide, as online and on screen do not match

Posted by a Superuser, not a Sky employee. Find out more

This one @nolte :

 

https://www.sky.com/tv-guide/

.

Mine is the same as @floppydog  in that 101 and 102 are both SD (HD are at 801 and 802) so hopefully will be fixed over the coming days.

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