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Discussion topic: F1 onboard not available for US. Why ?

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This message was authored by: Chakras

F1 onboard not available for US. Why ?

I am a frequent user of F1 onboard streams. Why is it not available for the US GP?

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This message was authored by: Chakras

Re: F1 onboard not available for US. Why ?

On the Sky sports app

This message was authored by: nigea99

Re: F1 onboard not available for US. Why ?

Posted by a Superuser, not a Sky employee. Find out more

@Chakras wrote:

On the Sky sports app


hi @Chakras 

 

It is working for me on the SKY Sports app on SKY Q 

(You do have to select the live feed first)

 

Are you watching on a different platform ?

This message was authored by: Bungle1973

Re: F1 onboard not available for US. Why ?

Huh? It's not been working for me for the whole race, and for no one else either  according to Twitter.

This message was authored by: caesarome

Re: F1 onboard not available for US. Why ?

Posted by a Superuser, not a Sky employee. Find out more

@Bungle1973 

Are you watching a on a tablet or mobile device ?

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This message was authored by: nigea99

Re: F1 onboard not available for US. Why ?

Posted by a Superuser, not a Sky employee. Find out more

@Bungle1973 wrote:

Huh? It's not been working for me for the whole race, and for no one else either  according to Twitter.


Whllst it was working for me on SKY Q, it only listed Live Race when I tried on my Samsung Aqndroid Tablet

 

As @caesarome asks, please can you confirm which  platform you were trying to watch it on

This message was authored by: Bungle1973

Re: F1 onboard not available for US. Why ?

The app is only available on mobile devices.......

This message was authored by: nigea99

Re: F1 onboard not available for US. Why ?

Posted by a Superuser, not a Sky employee. Find out more

@Bungle1973 wrote:

The app is only available on mobile devices.......


hi @Bungle1973 

 

It is also available on SKY Q & SKY Glass & Stream as well as mobile devices. (it was working for me on SKY Q but not on my Android tablet)

 

It would be useful if you can confirm which operating system you were trying on - Andorid or iOS and if you could advise phone or tablet or both.

 

Whilst we know this does not help the disappointment for tonight's race, it should help SKY get to the bottom of the problem(s).

This message was authored by: lettice

Re: F1 onboard not available for US. Why ?

Posted by a Superuser, not a Sky employee. Find out more

@nigea99 wrote:

@Bungle1973 wrote:

The app is only available on mobile devices.......


hi @Bungle1973 

 

It is also available on SKY Q & SKY Glass & Stream as well as mobile devices. (it was working for me on SKY Q but not on my Android tablet)

 

It would be useful if you can confirm which operating system you were trying on - Andorid or iOS and if you could advise phone or tablet or both.

 

Whilst we know this does not help the disappointment for tonight's race, it should help SKY get to the bottom of the problem(s).


@nigea99 


For clarification.

On Sky Stream and Sky Glass  the Sky Sports '+' app is no longer available in its original form (like Sky Q).  The app tile is still there but just acts as a link to the streams available as below.

 

All the Streams have been integrated within the SkyOS Sports and its own specific set of rails and are available to launch along with a much improved sidebar on the relevant Sky Sports channels and to swap between steams via the sidebar option from the launched stream or from the relevant Sports menu.

 

It is a much better improvement and much slicker in its launch and navigation than the previous app.

Works very well for all the multiple daily WTA/ATP tennis streams, golf and for the F1 race control etc.

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