Sky Sports app not showing driver onboards

[JackieF1nut]

Hi im having trouble accessing the driver onboards on the app. When I select the onboards I only get the main feed - I.e. no options for the drivers. A few people have mentioned this on X; is it something to do with Android? I'm using a Samsung Galaxy 23FE and an A6 tablet. 

[Hariclea]

Hi everyone,

yet again i have no access to any of the onboards on FP1 in Canada just now, the oboards are not availabe at all in the sky sports app, the menu does not appear at all and on the red button it says this stream is not available.

I had problem last week on the red button as well.

What is going on with the race control options recently? 

I have an F1 subscription which is active, so why is this not working on either tablet, mobile or even the red button?

Thank you

[RichT39]

Same here, but my suspicion is they had a problem at Sky HQ which meant they weren't available, because they didn't mention the fact you could watch the onboards at all during FP1.

Let's see whether it's been fixed in time for FP2.

[caesarome]

@JackieF1nut 

Give this a try:

Make sure Watch is selecetd at the top then "Live Canadian F1" and the options are on the right.

[JackieF1nut]

Hi - thanks for the tip but it takes me to the same screen as the 'ride onboard' panel. To clarify - I can get to the onboards page but I don't get an option to choose a driver - I only get the main feed. Normally you'd get the main feed then a list of all 20 drivers. 

Thanks

[Beardwood527]

Same, no access to the driver onboards on the app. I only get the main feed. They mentioned being able to go onboard in commentary but still nothing. Deleted app and downloaded again - still the same

[SKY1992bf · Accepted solution]

@JackieF1nut @Beardwood527  If in the event this happens again tonight see the image below you need to click the f1 channel under channels on the watch tab and not the red race control tile 

 

[RichT39]

@SKY1992bf  Thanks! The red race control tile isn't working again, but accessing it via the method you stated is working for me for FP3! Excellent. 🙂

[JackieF1nut]

OK thanks, works for me too via this method.

[Billy115]

On my TV when I press the red button I can view race control but on my IPad when i press on sky sports to watch the F1 live I have no option to watch race control at all - all that is available is the main coverage- is this because i recently cancelled my multiscreen?

 

[Tomcatgb]

On iPhone all I get is the screen with p3, works ok on tv driver tracker etc but not on iPhone...

[SKY1992bf]

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@Tomcatgb wrote:

On iPhone all I get is the screen with p3, works ok on tv driver tracker etc but not on iPhone...

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@Tomcatgb  Is this happening when following the instructions in post 7 above 

[nigea99]

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@Billy115 wrote:

On my TV when I press the red button I can view race control but on my IPad when i press on sky sports to watch the F1 live I have no option to watch race control at all - all that is available is the main coverage- is this because i recently cancelled my multiscreen?

 

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hi @Billy115 

I have moved your post onto anoter discussing similar problems

Please see @SKY1992bf 's post #7 n how you should be able to get access to the additional feeds

[SKY1992bf]

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@SKY1992bf wrote:

@JackieF1nut @Beardwood527  If in the event this happens again tonight see the image below you need to click the f1 channel under channels on the watch tab and not the red race control tile 

 

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Hi all

the above post is being marked as the answer as it provides a workaround until the normal method of access is restored 

[Chakras]

This is still not working on race day. The answer provided is not accurate for the sky sports app. Why has this changed? What is thee fix for the iOS app?