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Discussion topic: Error trying to activate Apple TV offer

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EML2
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Error trying to activate Apple TV offer

‎03 Nov 2024 06:12 PM

When I try to activate my Apple TV 3 month offer I get the following- 

Your code limit has been reached , you have already redeemed the maximum number of these codes per Apple account.

 

This offer is for new and returning customers. Can anyone help please? I have until 9 Nov to take up offer.

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caesarome
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Re: Error trying to activate Apple TV offer

‎03 Nov 2024 07:31 PM

Posted by a Superuser, not a Sky employee. Find out more

@EML2 

Does the error message and what it says apply to you ?

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EML2
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Re: Error trying to activate Apple TV offer

‎03 Nov 2024 07:34 PM

I'm not aware that it applies to me. I have had an offer before so am a returning customer. Didn't see anything about no the number of codes I'm allowed. It doesn't say either what is the maximum number. How can I find out?

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caesarome
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Re: Error trying to activate Apple TV offer

‎03 Nov 2024 07:41 PM

Posted by a Superuser, not a Sky employee. Find out more

I think all you can do here is to ask Apple about this as that appears to be an error related to your Apple account.

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MarkGoldsmith
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Re: Error trying to activate Apple TV offer

‎03 Nov 2024 07:45 PM

Posted by a Superuser, not a Sky employee. Find out more

Are you already in a "free" period with an Apple TV + subscription?

 

I know from experience that the code can't be applied if you are already in a free trial period for Apple TV+ from another code/offer.

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EML2
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Re: Error trying to activate Apple TV offer

‎03 Nov 2024 10:55 PM

No. I paid for a month back in August and not been subscribed since. 

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