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Discussion topic: Download Problem

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Avatar for Nigel348
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This message was authored by: Nigel348

Message posted on ‎29 Oct 2026 01:50 PM

Download Problem

I wish to save a copy of both my mobile bill and broadband bill when I click on download it will not and directs me to print which does not help to save paper

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎29 Oct 2026 01:56 PM

Re: Download Problem

Posted by a Superuser, not a Sky employee. Find out more

Can you not print to PDF?

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎29 Oct 2026 02:00 PM

Re: Download Problem

Posted by a Superuser, not a Sky employee. Find out more

@Nigel348 

At present there is an ongoing fault with this which has been reported to Sky as usually you can download without any issues.

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