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Discussion topic: Certain things not working on app

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This message was authored by Elf1993 This message was authored by: Elf1993

Certain things not working on app

Has anybody else had this problem? On the app or website it won't let me manage my mobile device or manage sim it just comes up with sorry there has been a problem please try again later? I have had this issue for over a year and I have spoke to sky over 10 times and they always say there is nothing wrong on there end it's really annoying me now I can't see my upgrade options or change my data plan.

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Certain things not working on app

Posted by a Superuser, not a Sky employee. Find out more

@Elf1993 

If you want we can ask Sky's messaging team to contact you via a private message via here tomorrow about this so they can have a look at it for you, let us know if you are happy to be contacted via here ?

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