Cannot access my vue tikts

[Cheeks1]

I am a silver vip member sine January 2025. I am not able to access my vue tickets for this February 2026.

Am I still entitled?

[caesarome · Accepted solution]

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@Cheeks1 wrote:

Am I still entitled?

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If you are a paying Sky Movies customer then yes you are still entitled.

In the VIP section scroll right to the bottom, then scroll the tile to the left as that is where the Vue tickets can be found.

[Cheeks1]

Thanks for your help, swiping sideways helped.

[rpjray]

Cinema tickets for VUE no longer appearing on APP. I have reinstalled & that did not work.

[GD1]

@rpjray  Please see the post marked as answer

[rpjray]

It does not show on the app. There is something wrong somewhere. If only Sky would communicate or investigate. I will just cancel my cinema suscription if denied tickets two months in a row.

[Salisburyoldboy]

Vue tickets button missing from app.deleated app and reinstalled still not any where in app Diamond member with sky cinema in my package.Vue button was available and tickets used last month December 2025 and previously. 

[Julie+U]

I'm having the same issue, I'm a sky movies subscriber and have deleted/re-installed the app but still no option for the vue tickets.  Previous threads say they have moved back to their original location but I don't know where this is?

[caesarome]

@Julie+U 

I have moved your post for that 2024 topic to this recent one. If you go back up the page to the post marked as the answer my post explains how to find them.

[rpjray]

Many thanks - I discovered it by accident last night by relentlessly swiping left & right. I have no idea why Sky chooses to effectively hide this part of the Cinema subscription. Why not a simple link!

[rpjray]

So the answer is to swipe. You would think Sky would give instuctions on the App!