Can't remove sky kids

[Lisa-Jayne]

Why won't you allows to remove sky kids using the app

[Annie+UK]

This forum is primarily customer-to-customer help

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

[MarkGoldsmith]

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@Lisa-Jayne wrote:
Why won't you allows to remove sky kids using the app

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The likely cause may be you have a minimum term on Sky kids which is why you can't remove it online.