@Anna- wrote:
I have gone on my netflix and looks like I have been hacked, how do I resolve this? I have tried logging in on my phone to Netflix and it's asking me to sign up when it's included in my sky bill!
That would imply you aren't using the correct Netflix credentials if you can't login to the same Netflix account on a movile
device.
If your Netflix account has been hacked you need to contact Netflix customer support to get them to sort out your Netflix account (https://help.netflix.com/en/contactus) . Once they have done this you need to change the password on that Netflix account. Also if you have used the same combination of email address and that password on any other account i'd suggest changing that password on all other accounts where you are also using it.
Sky Stream, Sky Glass Air and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
