App not recognising my postcode

[gli]

App not recognising my postcode

[GD1]

@gli  Which app?

[gli]

my sky app

i can login with username and password accepted

then it now asks for my post code  does not recognise it in any format 

and stalls 

had been working well for quite a while tlii last week

this porblem has been posted here several times but still goes unansered

thanks Graeme

[gli]

has no one a solution to this problem