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Discussion topic: An error has occurred logging in

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This message was authored by: Chloe_tolley

Message posted on ‎10 Oct 2025 05:54 AM

An error has occurred logging in

Hi, 

 

I have been recently logged out of My Sky app amd it will except my email and password but then it comes up to enter my postcode for my account it is saying an error has occurred or please try again later. Would I be able to get some help please to keep track off my bills for sky please.

 

Thank you,

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Superuser
This message was authored by: lettice

Message posted on ‎10 Oct 2025 07:48 AM

Re: An error has occurred logging in

Posted by a Superuser, not a Sky employee. Find out more

Rather than using the MySky app.

Are you able to sign in to your MySky account via a web browser?

Click on the sign in icon top right at https://www.sky.com/

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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