24 Jan 2022 10:04 AM
I am trying to access a website I know to be complete and functional- people at work can access it and I can access it on my phone when not using my wifi- but on my PC and laptop, I get either the message 'This site is deactivated' with a 'Not secure' message in the address bar or I get a plain white page with 'THIS SITE IS BRAND NEW PLEASE CHECK BACK AGAIN SOON' again, with a not secure message in the address bar.
24 Jan 2022 10:17 AM
Posted by a Superuser, not a Sky employee. Find out moreIt may be your browser that is preventing access. Check your browser settings, or try a different browser.
24 Jan 2022 10:20 AM
Hi, thank you
Yes, I have tried altering Chrome's settings including setting the site to 'allow insecure content' and I have tried opeining the site on Edge and Opera. I get the same message every time.
24 Jan 2022 10:26 AM
Posted by a Superuser, not a Sky employee. Find out moreA couple more things to try, if you haven't already:
1. try using your browser's incognito/privacy mode, jn case it's cache related
2. turn off your router at the plug for 30 minutes or so, which should give you a different IP address.
24 Jan 2022 10:41 AM
Hi @Mark39
Incognito mode doesn;t work either.
I have tried rebooting my router but not turning it off for 30 mins to get a new IP. I will try that , thank you!
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