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This discussion topic has been answered Discussion topic: unable to install outlook

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This message was authored by: Tilwin

Message posted on ‎10 Mar 2023 10:03 AM

unable to install outlook

cannot access outlook on my ipad 

message displayed is :  Unable to to install outlook   please try again later 

I can access other wesites and apps - but not outlook 

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This message was authored by: caesarome Answer

Message posted on ‎10 Mar 2023 10:04 AM

Re: unable to install outlook

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a reboot of your iPad ?

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎10 Mar 2023 10:04 AM

Re: unable to install outlook

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a reboot of your iPad ?

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This message was authored by: Tilwin

Message posted on ‎10 Mar 2023 10:06 AM

Re: unable to install outlook

thanks for the suggestion - yes I've tried rebooting - but to no avail

 

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Message posted on ‎10 Mar 2023 04:24 PM

Re: unable to install outlook

Posted by a Superuser, not a Sky employee. Find out more

Are you saying you can't install the Outlook app, or that you can't install your Sky email account into Outlook?

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This message was authored by: Tilwin

Message posted on ‎10 Mar 2023 05:01 PM

Re: unable to install outlook

Cannot install the outlook app

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Message posted on ‎10 Mar 2023 05:18 PM

Re: unable to install outlook

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There is not much we can help with that, it's more a query for Apple/Microsoft.

What if you try a different app, such as the Yahoo one?

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Message posted on ‎10 Mar 2023 05:23 PM

Re: unable to install outlook

Posted by a Superuser, not a Sky employee. Find out more

What IOS version are you running @Tilwin as it needs to be 15.0 or later.

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