Not sure if anybody can help but my Apple Mail with my Sky/Yahoo Email stopped receiving messages over the weekend advising there was an issue with the sky smtp certificate. I deleted the account and tried to add it back but its still not working.
When I look at Account Setting under Yahoo IMAP - Advanced Server Settings its showing Outgoing Mail Account - smtp.tools.sky.com (offline)
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Re: smtp.tools.sky.com (offline) is there a problem?
Posted by a Superuser, not a Sky employee. Find out more
I would delete the account & re-add it & use Yahoo as the provider, enter your Sky email account details then confirm/authenticate the account - this will take you to a Yahoo sign-in page - afterwards the account will be added. IMO the Tools server details are now out-of-date & should not be used. You can also try changing the server to Yahoo's.
Virginia. I don’t work for Sky. If I have helped then please leave a like.
