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Discussion topic: email going straight to archive

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This message was authored by: gwernant

Message posted on ‎01 Dec 2023 12:42 PM

email going straight to archive

my incoming emails are going straight  to archcive instead of inbox

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎01 Dec 2023 01:07 PM

Re: email going straight to archive

Posted by a Superuser, not a Sky employee. Find out more

@gwernant 

Check your filters that you have got set up.

 

So go to Settings > More Settings > Filters and remove anything here that could be causing this.

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This message was authored by: drucilla1

Message posted on ‎05 Jul 2024 05:59 PM

Re: email going straight to archive

I cannot find any reference to filters in my settings or More settings

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Superuser
This message was authored by: caesarome

Message posted on ‎05 Jul 2024 07:28 PM

Re: email going straight to archive

Posted by a Superuser, not a Sky employee. Find out more

@drucilla1 

You need to do this online at sky.com:

 

https://skyid.sky.com/signin/email/

 

 

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