0

Discussion topic: email going straight to archive

Reply
This message was authored by gwernant This message was authored by: gwernant

email going straight to archive

my incoming emails are going straight  to archcive instead of inbox

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: email going straight to archive

Posted by a Superuser, not a Sky employee. Find out more

@gwernant 

Check your filters that you have got set up.

 

So go to Settings > More Settings > Filters and remove anything here that could be causing this.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by drucilla1 This message was authored by: drucilla1

Re: email going straight to archive

I cannot find any reference to filters in my settings or More settings

This message was authored by caesarome This message was authored by: caesarome

Re: email going straight to archive

Posted by a Superuser, not a Sky employee. Find out more

@drucilla1 

You need to do this online at sky.com:

 

https://skyid.sky.com/signin/email/

 

 

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion