been locked out of emails wheres the 16 digit code generator gone

[terrycassidy]

been locked out of emails wheres the 16 digit code generator gone

[GD1]

@terrycassidy  Your post has been moved from the Accessibility board as it's not related to Sky's Accessibility services.

[caesarome]

@terrycassidy 

How do you access your emails, do you login here and if so what is happening:

https://skyid.sky.com/signin/email/

OIr are you using an app and if so what is happening ?

[jayach]

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@terrycassidy wrote:

been locked out of emails wheres the 16 digit code generator gone

---

It's not gone anywhere, it's just not working at the moment.

https://www.sky.com/sky-yahoo-mail/manage-apps

Why do you need it? You arn't really locked out because of it, there are other ways of accessing your email.

[terrycassidy]

cant get 16 digit key generator to work doestnt apear to work

[caesarome]

This has been reported before on here as it doesn't appear to be working but is there any reason you need to use this so what app are you trying to access your Sky email account on ?

[terrycassidy]

I use the gmail app to acess emails all vanished from all divices a week ago

[caesarome]

@terrycassidy 

I have moved your latest post to the topic at hand where as you can see you were told that the generator isn't working.

You should be able to use your normal password with the Gmail to collect your Sky emails as I do and it works just fine.

[terrycassidy]

its not very convenient using vahoo male just add ridden 

[terrycassidy]

does any one know if it will be fixed 

[caesarome]

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@terrycassidy wrote:

does any one know if it will be fixed 

---

Nope, so why can't you use your usual Sky email password when you set Gmail up to collect your Sky emails, it is nothing to do with the Yahoo app.

[jayach]

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@caesarome wrote:

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@terrycassidy wrote:

does any one know if it will be fixed 

---

Nope, so why can't you use your usual Sky email password when you set Gmail up to collect your Sky emails, it is nothing to do with the Yahoo app.

---

Unfortunately, when you try adding a Sky email address to Gmail by selecting it as Yahoo and agreeing to the OAuth T&C's it always gets an error, been happening for a long time.

 

@terrycassidy 

Strangely the generator did work for me yesterday, but only after working through the Sky help pages to get to it, not with a direct link, so you could try that.

https://www.sky.com/help/sky-yahoo-mail/setting-up-yahoo-mail/articles/getting-started-with-sky-yaho...

[smudge66]

Me too.  Managed one account, but not able to add my second account to Outlook.  Poor show from Yahoo and Sky.  At least I know not to keep trying until the problem is resolved .... whenever.