anyone having a problem accessing yahoo sky email

[zanns1]

cannot access my emails... You don't have permission to access "http://skyidapp.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.

Reference #18.9ecd387d.1686384934.6b030aa

[Mark39]

Are you in the UK? Or using a VPN?

[zanns1]

not in the Uk and not using a VPN

seen several on the comunity in the last month with the same issue and no clear solution that i can see

[Mark39 · Accepted solution]

It's probably related to your public IP address. You could try leaving your router turned off for 30 minutes or so, which may give you a new public IP address when you restart it. Otherwise, as advised in the help article here, you'll need to contact Sky. Contact options via the 'still need help' button.

https://www.sky.com/help/articles/problems-accessing-sky-yahoo-mail

[WanderingJu]

Are you outside the UK? Mine did that, I fixed it using a VPN.