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Discussion topic: Verification texts

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Avatar for shankly1973
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This message was authored by: shankly1973

Message posted on ‎29 Mar 2024 10:44 PM

Verification texts

I keep getting verification texts but I'm not trying to access my mailbox
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎30 Mar 2024 05:46 AM

Re: Verification texts

Posted by a Superuser, not a Sky employee. Find out more

I take it these texts are from Sky so could anybody else be trying to access your account like another family member ?

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎30 Mar 2024 08:35 AM

Re: Verification texts

Posted by a Superuser, not a Sky employee. Find out more
@shankly1973 wrote:
I keep getting verification texts but I'm not trying to access my mailbox

If you're not trying to log in, then someone else who knows your login password is.

 

I'd suggest changing your password via the forgotten password link here: https://www.sky.com/signin

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