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Discussion topic: Updating email address

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This message was authored by: Maggiedip

Updating email address

Hi i keep getting emails say about updating my acvount ive did this several times still getting emaiks saying if i dont update my email account will be closed

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This message was authored by: Mark39

Re: Updating email address

Posted by a Superuser, not a Sky employee. Find out more

The emails you've responded to were almost certainly not genuine. No account update is needed. It's likely that you've given a scammer your username and password, so I'd strongly recommend resetting your password immediately.

 

https://skyid.sky.com/resetpassword

This message was authored by: caesarome

Re: Updating email address

Posted by a Superuser, not a Sky employee. Find out more

You might want to also think about setting up 2 step authentication so that each time you login a text message with a code that you then enter to access your account:

 

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification

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