10 Oct 2024 09:51 PM
I stupidly fell for the update email scam. I had 2fa but they also managed to change recovery email. Sky have reset my password and the recovery email but I have now been made aware of someone who replied to the scam email that was sent from my account and received a reply. I am assuming that although it looks like my email address they are replying to it actually goes somewhere else? My question is how can I check this, I have looked on line and it says settings more settings but I can't find more settings option? Any advice greatly appreciated
10 Oct 2024 10:03 PM
Posted by a Superuser, not a Sky employee. Find out more
@Locket2 wrote:
I have looked on line and it says settings more settings but I can't find more settings option? Any advice greatly appreciated
Use a laptop or PC browser, or a mobile device's desktop mode.
10 Oct 2024 10:27 PM
Posted by a Superuser, not a Sky employee. Find out moreVia your online email account have a look at these settings:
Go to Settings > More Settings > Filters and remove anything that you did not setup.
Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address
And again remove anything here that you did not setup.
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