Discussion topic: Update scam email
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Message posted on 10 Oct 2024 09:51 PM
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Update scam email
I stupidly fell for the update email scam. I had 2fa but they also managed to change recovery email. Sky have reset my password and the recovery email but I have now been made aware of someone who replied to the scam email that was sent from my account and received a reply. I am assuming that although it looks like my email address they are replying to it actually goes somewhere else? My question is how can I check this, I have looked on line and it says settings more settings but I can't find more settings option? Any advice greatly appreciated
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Message posted on 10 Oct 2024 10:03 PM
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Re: Update scam email
@Locket2 wrote:
I have looked on line and it says settings more settings but I can't find more settings option? Any advice greatly appreciated
Use a laptop or PC browser, or a mobile device's desktop mode.
Message posted on 10 Oct 2024 10:27 PM
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Re: Update scam email
Via your online email account have a look at these settings:
Go to Settings > More Settings > Filters and remove anything that you did not setup.
Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address
And again remove anything here that you did not setup.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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