Unable to receive emails from one person

[Laura1326]

Help. I am receiving emails. But not emails from my husband. Whilst some might argue that this is no bad thing, it's driving me mad. I have no idea why.

I can send him emails and he receives them. His emails to me are met with the following message 'Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.'.

Why and how do i fix it?

[Mark39]

I doubt it's anything you've done nor anything you can do about it. Over the last week or so there have been several reports of emails from some email domains not being received. Some have been resolved over the last couple of days so it might sort itself out shortly. The alternative is to report it to Sky....

[jayach]

Would he be using a Hotmail, or other Microsoft based domain?

There seems to be some problem with Sky|Yahoo receiving from those domains, so I don't think there is anything you personally can do to resolve it.

[Laura1326]

It's from an outlook account and is a recent development. Received an email from him on 11th March, not since.

[caesarome]

@Laura1326 

Outlook is Microsoft so that would explain why the emails are not coming through as per @jayach post.

[a_rouf]

Hi

I am having a similar problem, where i am not receiving emails from one person, on a live.co.uk account, which  i understand is Microsoft. 

I cannot find where i can report this without having to ring. Can anyone advise what to do? All other emails seem to be coming through fine. Thanks