0

Discussion topic: Unable to open attachments

Reply
This message was authored by bill12345 This message was authored by: bill12345

Unable to open attachments

Hi,

 

I am accessing my email from Google, when i receive an email with an attachment I am unable to open that attachment, it goes to a blank screen?

 

Hiw can I fix this?

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Unable to open attachments

Posted by a Superuser, not a Sky employee. Find out more

Does it do the same if you use another web browser, so if you are using Google Chrome try either Edge or Firefix.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by jayach This message was authored by: jayach

Re: Unable to open attachments

Posted by a Superuser, not a Sky employee. Find out more

Do you mean you are accessing your email here: https://skyid.sky.com/signin/email?

What kind of attachments are they, pictures, documents?

Can you save them, and open them separately?

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion