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Discussion topic: Taking off 2 step verification

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Maxsarah1
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Taking off 2 step verification

‎16 Aug 2023 10:33 AM

How do I exactly take off 2 step verification from email

 

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Mark39
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Re: Taking off 2 step verification

‎16 Aug 2023 10:39 AM - last edited: ‎16 Aug 2023 10:39 AM

Posted by a Superuser, not a Sky employee. Find out more

On the log in screen click the 'can't sign in with the code'  link. You'll then be prompted to enter the  Recovery Code that was issued to you when you originally turned on 2 step verification. Doing so turns off the 2 step verification process.

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Maxsarah1
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Re: Taking off 2 step verification

‎16 Aug 2023 10:45 AM

what if I forgot original code?

Max

 

 

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Mark39
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Re: Taking off 2 step verification

‎16 Aug 2023 11:36 AM

Posted by a Superuser, not a Sky employee. Find out more

The Recovery Code? It was sent to you by email so check your Inbox, Trash and Spam folders.

 

If you can't find it, I think you're snookered

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