Sky yahoo

[Ceri2]

I've had a new mobile number which I have sent you. I can't get in my emails has its sending a code to my old mobile number. Please help

[Mark39]

Did you make a separate note of the Recovery Code, as recommended when you set up two step verification (2FA)? If so you can use it to turn off 2FA, then set it up again using your new mobile number.

[caesarome]

@Ceri2 

When you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent.

To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.

You can then set it up gain by supplyig your new phone number if needs be.