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Discussion topic: Sky technical department, shocking service

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This message was authored by DR61 This message was authored by: DR61

Sky technical department, shocking service

Rang the technical helpline in India, background noise intimidated he was in a market somewhere,  eventually answered and transferred my call to a Manager.......kept waiting for 30 minutes,  then answered and told me to hang up......and they would call me back........still waiting for the call four hours later.......absolutely disgraceful service and they keep ringing me to screw more money out of me to upgrade my package..........get real Sky, oh.....and I've been with them 30 years plus!!


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DR61
Topic Author
This message was authored by DR61 This message was authored by: DR61 Answer

Re: Sky technical department, shocking service

All sorted thank you, I cleared out all the cache, spam, trash and everything else that wasn't needed......and it worked fine after that,

 

Thank you everyone 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky technical department, shocking service

Posted by a Superuser, not a Sky employee. Find out more

What problem are you having with Sky Yahoo Mail? We'll try to help.

This message was authored by caesarome This message was authored by: caesarome

Re: Sky technical department, shocking service

Posted by a Superuser, not a Sky employee. Find out more

@DR61 

You are not emailing Sky by posting here so what issue do you have ?

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DR61
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This message was authored by DR61 This message was authored by: DR61

Re: Sky technical department, shocking service

Can't attach photographs and / or images.......error message states, unable to send,  the photos are only 2.1 mb,

 

Regards 

 

 

 

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky technical department, shocking service

Posted by a Superuser, not a Sky employee. Find out more

@DR61 can you send to the same people without the attachments?

DR61
Topic Author
This message was authored by DR61 This message was authored by: DR61

Re: Sky technical department, shocking service

Yes,  plain body email is working fine, once I attach pictures......the error message pops up, ....and they don't receive 

This message was authored by jayach This message was authored by: jayach

Re: Sky technical department, shocking service

Posted by a Superuser, not a Sky employee. Find out more

Are you are able to send emails with other attachments?

If so, it may be the format of the emails it is objecting to, what are they? jpg's or something else?

 

Sky are very unlikely to be interested in your problem as long as your email works generally, it is a free service.

 

 

DR61
Topic Author
This message was authored by DR61 This message was authored by: DR61

Re: Sky technical department, shocking service

Can't send any email with photos attached, 

 

Photos are jpeg.....i can attach and send off my phone though.......so am a bit of a loss....hence contacting the technical department 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky technical department, shocking service

Posted by a Superuser, not a Sky employee. Find out more

Are you doing this online or using a program like Outlook etc because whatever you are trying see what happens if you try the other.

 

If you are doing this online does using an alternative web browser let you do this ?

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DR61
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This message was authored by DR61 This message was authored by: DR61

Re: Sky technical department, shocking service

I'm working online from laptop using Google to log onto Sky/ Yahoo mail,

 

But as I stated earlier. I can work of my phone and attach the pictures and send.......and that works fine,

 

 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky technical department, shocking service

Posted by a Superuser, not a Sky employee. Find out more

If you are using Chrome (I presume this is what you mean when you say Google) then try a different one like Edge.

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If someone has helped you then please click on the LIKES button in their post.
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DR61
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This message was authored by DR61 This message was authored by: DR61

Re: Sky technical department, shocking service

Ok thanks,I'll try and revert back 

DR61
Topic Author
This message was authored by DR61 This message was authored by: DR61 Answer

Re: Sky technical department, shocking service

All sorted thank you, I cleared out all the cache, spam, trash and everything else that wasn't needed......and it worked fine after that,

 

Thank you everyone 

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