Sky emails

[Hannan12]

What a joke sky locked my emails then i have rang and spoke to 40 customer service operatives since Tuesday and still no further on. My other doesn't send out security pass codes to my phone and now been told have to wait 21 days and this is a joke as waiting for important docs to sign. Sky have gone right down hill 

[Mark39]

I'm not sure why you would have to wait 21 days. Do you still subscribe to any Sky service?

[caesarome]

@Hannan12 

I take it you have tried resetting your password:

https://skyid.sky.com/resetpassword/

And that this link doesn't work:

https://skyid.sky.com/unlockemail

[Shellymil]

@Hannan12  are you getting the following message

Account problem
We apologise for the inconvenience, but we have encountered a problem with your account.
Please contact ************* for further assistance.