Sky emails not sending on any Apple device

[LanesTorque]

I cannot send any Sky emails from my iPhone, iPad or MacBook. I am receiving Sky emails on all three. I can send emails from iCloud etc. previously it was just the iPhone only that was a bit temperamental. I have not changed any settings. I can log into my Sky email account and everything is ok there. 

[Mark39]

What happens when you try? Any error message?

[LanesTorque]

Hi, yes 'cannot send mail the username or password is incorrect'. I have not changed anything on any of the three devices

[caesarome · Accepted solution]

It might be worth logging in here and generating yourself a 16 digit password:

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

Then using this on your Sky email account on your devices instead of your usual password to see if this then allows it to work.

[LanesTorque]

Hi Caeserome

yes, this has fixed it on all three devices. Many thanks - it's been driving me nuts for weeks!