Sky Yahoo email, and SkyID can't be the same

[Masher+69]

Guys

I got a message from sky, asking me to ring. Apparently I can't use the same email address for both my email and Sky ID, I have changed SkyID to a @outlook.com. But I am still getting a contact sky note, with my Sky Yahoo email unable to get access. 

[caesarome]

Are you sure this message was from Sky, what did it actually say and was there any links in it that it was you to go through ?

[Mark39]

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@caesarome wrote:

Are you sure this message was from Sky, what did it actually say and was there any links in it that it was you to go through ?

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I agree. Mine are indeed the same.

[jayach]

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@Mark39 wrote:

I agree. Mine are indeed the same.

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Same here, my Sky ID and Sky email are the same, although there is an alternative email addreess that can be used as the ID registered. (as in I can sign in with either the sky email or the alternative)