Sky Yahoo Email Account

[jayach]

@Julia028 

Are your problems similar to these: Sky emails unreadable | Sky Community

[Julia028]

Just read the first message and it sounds similar to my problems.  Is there a fix for this??

Julia

[jayach]

I think the only fix is to not use Window 10/11 Mail. (until Microsoft or Yahoo fix it)

You can use the webmail in the meantime (https://skyid.sky.com/signin/email) or another client such as Thunderbird. 

Edit: eM Client (mentioned in the other thread) is also a good alternative. It used to limit you to 2 email accounts, but now you can get a free licence, don't know what the limitations on that are.

eM Client | The Best Email Client for Windows and Mac

[512mattheww]

Hi I am trying to set up sky yahoo email onto my Windows Laptop onto Microsoft Outlook, I have tryed to generate password and pasted in but still no joy, what IMAP settings should I be using. Can anyone assist please.

Matt Walsh

[content removed]

Moderator note: personally identifiable information removed

[caesarome]

When setting it up make sure you select "Other" as the account provider then use these settings:

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

You will need to use a generated password:

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

[Martin+Bettridge]

Hi since sky/yahoo did update and had to sign back in with temp password I can't send any emails error everytime on my android phone had my email 20 +years always had android phones never a issue and use my email regularly so us becoming a big ussue please advise how to fix it 

[Martin+Bettridge]

I entered the 16 didget temp email which got me back jnto sky but xant send any emails now error everytime  

[jayach]

Firstly, the app password isn't temporary, so I'm not sure why you thought that.

Secondly, depending on the app you are using, you may need to enter the password in two places, the IMAP/POP server and the SMTP server. (If it's not sending it will be the SMTP server that needs correcting.)

[jayach]

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@Martin+Bettridge wrote:

Hi since sky/yahoo did update and had to sign back in with temp password

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This worries me a bit, I'm wondering if you have been a victim of phishing, and given your credentials to a scammer,

Could you explain a bit more about this "update"?