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Discussion topic: Sky Online Account Security

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This message was authored by: alleyw

Sky Online Account Security

I believe my Sky Yahoo email is being shadowed in some way. Every time I use two-factor authentification I get an email stating that I have changed my details. I cannot find where to change my password on my account, it's gone. I also cannot see the details for two factor authentification.

 

I cannot find a number to speak to Sky so please help.

 

Alex

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This message was authored by: caesarome

Re: Sky Online Account Security

Posted by a Superuser, not a Sky employee. Find out more

@alleyw 

You are not being showed but for some reason whenever you login this email is being sent, you are not the first and probably will not be the last to report this on here.

 

You can change your password here:

https://id.sky.com/change/password

 

Regarding  2FA what issue are you having, can you not set it up ?

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