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Discussion topic: Sky Email

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This message was authored by: tisburygreen67

Sky Email

Hello, have just upgraded my iPhone from 13 to 16. On my 13 I could access my emails via Outlook but on my 16 can't access any emails. Any ideas ?

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This message was authored by: tisburygreen67

Authentication code not received

How can 2 step  authentification be turned off. Can't get access to my emails and don't get the code to my phone

This message was authored by: caesarome

Re: Authentication code not received

Posted by a Superuser, not a Sky employee. Find out more

@tisburygreen67 

Is this is Sky email related then to turn it off just sign in with the recovery code that you had to tick a box to say you had made a note of when setting this up. If you didn't do this then you will have to contact Sky to do this (don't let them tell you to go to yahoo) and this can take a number of days to be done once you get to someone who knows how to do it.

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This message was authored by: caesarome

Re: Sky Email

Posted by a Superuser, not a Sky employee. Find out more

@tisburygreen67 

What is happening when you use Outlook on your new phone, an error messages ?

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