Discussion topic: Sky Email

This message was authored by: Gavin19 · ‎19 Sep 2023

I've been unable to sign in to my Sky (Yahoo) email for days now using my internet browser. Anyone know how to fix this ?

Thanks

This message was authored by: caesarome · ‎19 Sep 2023

Try clearing your browsers cache and cookies then close down the browser before loading it up and trying again.

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This message was authored by: caesarome · ‎19 Sep 2023

What is happening when you try to sign in as you haven't said ?

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This message was authored by: Gavin19 · ‎19 Sep 2023

I enter my email address & password. This generates a six digit code which I receive as a text message. I then enter the code & then get This page isn't working. HTTP ERROR 500'

Any thoughts?

This message was authored by: caesarome · ‎19 Sep 2023

Try clearing your browsers cache and cookies then close down the browser before loading it up and trying again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Gavin19 · ‎19 Sep 2023

That's done the trick!

Many thanks

Gavin

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