Setting up a Sky email account on another machine

[BowserFamily]

I have a Sky email account I have been using successfully on a PC - I now have acquired a laptop and have set up my Sky email account - same password etc.. but when I try to send/receive emails on my new laptop it says "We couldn't access this account. You might need to update your password or give the account permission to sync to this device"

I certainly don't want to change my password otherwise it will screw up me sending/receiving emails on my PC... and who do I give permission to sync to my device... and how do I do that anyway?

Any thoughts out there?

[caesarome · Accepted solution]

Are you using something like Outlook, if so you might need to use a generated password instead of your usual one:

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

[Mark39]

@BowserFamily a generated password is for use only with a specific app and device. Using it won't make any difference to your PC.