Service Unavailable - DNS failure message

[Misteree]

I now want to change my email account password, but keep getting a Service Unavailable - DNS failure message. Been like this for a couple of weeks. What can I do to fix?

[Mark39 · Accepted solution]

I don't remember seeing that before. How are you trying to change it? Try the 'forgotten your password' link on the sign in page here: https://www.sky.com/signin

Try your browser's incognito/privacy mode if you still have problems.

[Misteree]

Forgotton password method did the trick - thanks!