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This discussion topic has been answered Discussion topic: SKY SUPPORT IN E-MAIL ADDRESS

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This message was authored by: time+on+target

SKY SUPPORT IN E-MAIL ADDRESS

I have just noticed that when I compose an e-mail it would seem that the words sky support is now part of my e-mail address. How can I remove the words Sky Support


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This message was authored by: caesarome Answer

Re: SKY SUPPORT IN E-MAIL ADDRESS

Posted by a Superuser, not a Sky employee. Find out more

Login to your online account:

 

https://skyid.sky.com/signin/email/

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And you should be able to edit your reply email address here if it is wrong.

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This message was authored by: caesarome Answer

Re: SKY SUPPORT IN E-MAIL ADDRESS

Posted by a Superuser, not a Sky employee. Find out more

Login to your online account:

 

https://skyid.sky.com/signin/email/

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And you should be able to edit your reply email address here if it is wrong.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

This message was authored by: jayach

Re: SKY SUPPORT IN E-MAIL ADDRESS

Posted by a Superuser, not a Sky employee. Find out more

I would just add that if Sky Support has been added to your email address, your email may have been compromised by scammers.

Change your password, just in case, and check no filters have been setup or your reply to address changed.

Better safe than sorry.

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