13 Aug 2024 07:16 PM
When trying to sign in to SKY.COM i can enter username and password then nothing happens, i then click the sign in button again and it will then sign me in, then when i try to access Email ( Yahoo) it then asks about setting up 2 factor authentication.
The issue i have is that i should not have to click on the "Sign In " button twice before anything happens it accepts username and password on first click but i have to click "sign In" button again before it will do anything i ahve rebooted router and PC ( Desktop) but nothing seems to help.
Any Suggestions welcome.
13 Aug 2024 09:51 PM
Posted by a Superuser, not a Sky employee. Find out more
@SIMON+MOORE wrote:
when i try to access Email ( Yahoo) it then asks about setting up 2 factor authentication.
If you don't want to select "Maybe later". You can also use this link to directly sign into your emails:
https://skyid.sky.com/signin/email/
As for your other issues try clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work try a different browser works to see if that works for you.
14 Aug 2024 10:05 PM
Hi
Tried all and no difference. Everything works fine it's just the Delay as such to get into it.
14 Aug 2024 10:14 PM
Posted by a Superuser, not a Sky employee. Find out moreAnd this happens if using another browser ?
14 Aug 2024 10:32 PM
Yes, exactly the same.
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