Reply address not verified

[sallysymphony]

I've been having problems with my Sky email for several days as it has been hacked. Sky have managed to almost get me up and running again, however when I reply to an email I get the message 'the reply to address set on your account has not been verified' and will not allow me to send a reply. Can you help? Thank you 

[jayach · Accepted solution]

Log into your Sky email using a destop browser (or desktop mode on mobile/tablet) and go to Settings - Mores settings -  Mailboxes and select your Sky address.

There you will find a "Reply to" address, change it back to your Sky address.

Hopefully you have already changed your password.