Recovery code

[Dave42]

i can't access my Sky email because I can't find my recovery code,  can I get it re-sent to a different email address?

[caesarome]

@Dave42 

Do you access your emails on any other device like a phone or tablet as you might be able to access it this way if you didn't  delete it from your online account ?

[Dave42]

Hi, thanks for the reply, yes I have access using imap account on my phone and laptop but it won't let me change any two step verification details. I can't login to Yahoo mail without using 2 step verification because I no longer have the phone associated with the account.

Dave

[Dave42]

Forgot to mention I have searched thru all email folders looking for a recovery code email but no luck so far.

Dave.

[caesarome]

In that case you will have to contact Sky as per this:

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification