Posted by a Superuser, not a Sky employee. Find out more
@Rickster77 it was displayed on screen for exactly that reason, when you first set up 2 step verification, with a recommendation that you make a separate note of it.
When setting this up you had to tick a box to say you had made a note of the recovery code so if you have not done this then you will have to contact Sky to ask them to do this for you. Don't let them wrongly tell you that you need to go to Yahoo as they can not help with a Sky email account.
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So, my phone was stolen, I don't have access to my phone number, and when I saved the screenshot, for some reason, it wasn't backed up....I know have to wait for 14 days for Yahoo to remove the 2-step verification
..I know have to wait for 14 days for Yahoo to remove the 2-step verification
This is all you can do annoying as it is and hopefully when this jas been done you should have access to your account again.
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