03 Apr 2023 01:24 PM
I lost all my emails folders etc after I clicked on a scam email. I've now received every email I have been sent. After deleting them I haven't received any new emails. Anybody help please?
03 Apr 2023 01:27 PM
Posted by a Superuser, not a Sky employee. Find out moreLogin to your online account:
https://skyid.sky.com/signin/email/
Go to Settings > More Settings > Filters and remove anything that you did not setup.
Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address
And again remove anything here that you did not setup.
Then logout and change your password:
https://skyid.sky.com/resetpassword/
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