Reached Limit of 30 x 'generated passwords'

[arthur64]

As per title, I can no longer genearte a password as looks like there is a 30 limit (no idea why). I have been having a few issues with Sky Mail so used up lots of generated passwords. When i go here:  https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

it states the following -

You have reached your limit of 30 app passwords.
You can visit My Details to make changes to your Yahoo Mail app passwords.

[Mark39]

Yes, we've seen a few previous posts where users have reached the 30 generated password limit.

[arthur64]

Hi Mark39, any idea how to get around the issue? I have trawled the net and cant find a solution. The only way I can now access my email account is through the Sky web based portal, which is fine but i prefer using Outlook or Thunderbirs as I can link numerous account in one mail program ( I can use Thunderbird using the Oauth2 which uses original normal Sky password) but I believe this is less secuyre than using the password generator. Would be grateful of any ideas. Is it worth contacting Sky direct.

[caesarome]

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@arthur64 wrote:

You can visit My Details to make changes to your Yahoo Mail app passwords.

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It used to be possible to view all app password but a while back that My Details page was changed and sonce then the option is no longer there.

[arthur64]

Ok thanks, but where does that leave the user, other than stuck in limbo !

[caesarome]

All you can do is to perhaps give Sky a call to see if they can remove these for you. Don't let them tell you to go to Yahoo as they will not be able to do anything.

[jayach]

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@arthur64 wrote:

I can use Thunderbird using the Oauth2 which uses original normal Sky password) but I believe this is less secuyre than using the password generator. 

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OAuth 2 is a least as secure as a generated password, possibly more so.

The generated passwords are only intended for apps that cant use OAuth..

[arthur64]

Not sure i have the patience to attempt this 😁

[arthur64]

Ok thanks, would prefer Outlook but dont think Oauth2 is allowed with Outlook, unless anyone knows any different.

Thanks for replies

[arthur64]

Hi, I still havent been able to solve this problem regarding the 30 limit on generating a app password.

Is anyone from Sky monitoring these boards that can assist and give info on how to resetr the counter possibly.

Thanks

Keith

[Mark39]

@arthur64 it's mainly a customer Community, I'm afraid. It's unlikely that Sky will respond to your post. I'm not aware of any solution to the 30 generated passwords limit.