Can’t send Brittney or yahoo emails

[Lisa298]

I am unable to send emails from a Btinternet email and a yahoo email when I'm connected to the new sky WiFi. It tells me that my password is incorrect but when I turn the WiFi off it goes through so it's not a password problem. Can anyone help? 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa298]

Hi

Are you able to help please 

[Mark39]

@Lisa298 you need to respond via the blue/red coloured chat bubble to engage with the Chat.