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This discussion topic has been answered Discussion topic: Pop Mail Not Working

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This message was authored by: jayach

Re: Pop Mail Not Working

Posted by a Superuser, not a Sky employee. Find out more

@PaulABZ 

Glad you were able to prove the POP servers are still working.

As the clients that are having problems are old Microsoft software, I wonder if the latest Windows update has removed something they require.

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This message was authored by: PaulABZ

Re: Pop Mail Not Working

It does point to some windows update issue, jayach.

 

I'll have a look at that as I'd like to get to the bottom of it. The 'new' version of Outlook Express looks workable, but you've to pay to unlock some features. I think it might be time for me to move into the 21st century for my PC email and get something more up-to-date. 😄

 

Thanks for helping.

 

Paul

 

 

 

This message was authored by: jayach

Re: Pop Mail Not Working

Posted by a Superuser, not a Sky employee. Find out more

@PaulABZ wrote:

I think it might be time for me to move into the 21st century for my PC email and get something more up-to-date. 😄


Thunderbird is free and fully up to date, but can be a bit "techie".

Thunderbird — Free Your Inbox. — Thunderbird

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This message was authored by: PaulABZ

Re: Pop Mail Not Working

Thanks again jayach, but OE Classic looks ideal for me and will be worth paying the $39 for three years worth of use.

 

It might also allow me to move away from this Windows 7 PC at long last!! 😧

This message was authored by: Terrym4

error message-0x800ccc0f

i can send emails but not receive any on outlook express using microsoft office 2007. message says -cannoy connect to POPserver.

This message was authored by: Mark39

Re: error message-0x800ccc0f

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@Terrym4 you're not alone. I've added your post to an existing thread on the same subject. Something appears to have changed with Outlook Express.

This message was authored by: jayach

Re: error message-0x800ccc0f

Posted by a Superuser, not a Sky employee. Find out more

@Terrym4 wrote:

i can send emails but not receive any on outlook express using microsoft office 2007. message says -cannoy connect to POPserver.


The version of Outlook that you get with Office 2007 is not Outlook Express, so are you using O.E. or Outlook 2007?

Was it working O.K. and just failed?

This message was authored by: jayach

Re: Pop Mail Not Working

Posted by a Superuser, not a Sky employee. Find out more

@Armadillo1969 wrote:

My pop3 email also stopped working this week (Windows Live Mail on PC), no emails received since Tuesday.


I've tried installing Windows Live Mail on a couple of Windows 10 PCs but finally gave up because of a variety of errors.

However, strangely, it installed without problems on Windows 11 and I can confirm it connects to the Sky POP server without problem.

What version of Windows are you using?

This message was authored by: Armadillo1969

Re: Pop Mail Not Working

Windows 7, same OS as the original poster I think?

 

I've also tried downloading and installing OE Classic and that does work. I wonder what suddenly changed in Windows Live Mail for it to suddenly stop working on Windows 7.

This message was authored by: jayach

Re: Pop Mail Not Working

Posted by a Superuser, not a Sky employee. Find out more

@Armadillo1969 wrote:

I've also tried downloading and installing OE Classic and that does work. I wonder what suddenly changed in Windows Live Mail for it to suddenly stop working on Windows 7.


I had suspected a Windows update may have broken something, but that is unlikely on Windows 7.🤔

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