Outlook not syncing after password change

[Jimbo2022]

Had to reset my pw today and outlook or Gmail will no longer connect and download/sync emails from my sky yahoo email account. I can login online so know details are correct and it accepts all the information through both outlook and Gmail as if it's all OKsmd i get emails through online account that a new outlook/gmail account is accessing my account. I have deleted and reinstalled apps. Removed accounts and deleted cache and data many times with reboots but problem persists, please help 🙂 

[jayach · Accepted solution]

You will need to replace the password used for those accounts with one you can generate here:

https://www.sky.com/sky-yahoo-mail/manage-apps

[Jimbo2022]

Thank you!!!

[jayach]

Just so you know, changing your password triggered your account to need a higher level of authentication.

Outlook (on PC) and Gmail don't work with the new method, and the generated password is a "work around"

Problems accessing your Sky.com email from your email app | Sky Help | Sky.com

[Jefflin]

Thanks very much, wasted best part of the day yesterday and a 2 minute search today sorted the issue !!