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This message was authored by: Mohawk52

Outlook can not "log into the mails server"?

Hello! I just up graded to Windows 11 on my Desktop PC so now my Outlook 2003, which worked a treat on W10, is now not logging into the mail server for some known to me reason. I haven't changed anything from it orginal working state and when testing the servers everything else "complete"s except this. Any help will be greatly appreciated thanks. 🙂


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This message was authored by: Mohawk52 Answer

Re: Outlook can not "log into the mails server"?

I sussed it! Looking a little deeper into my program files I noticed the file for my old outlook 2003 was missing the MicroSoft Office 2003 Service Pack 3 file. don't know why it dropped off when swopping over to Windows 11 from 10, but after a lengthy search on the intarweb I discovered MS no longer supports it, but I found a website that had the old free download which I did and waalaa! it's connected up again and downloaded all my missing files and saved messages. 

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This message was authored by: Mark39

Re: Outlook can not "log into the mails server"?

Posted by a Superuser, not a Sky employee. Find out more

You'll need to use an app password, in place of your normal Sky password in your Outlook setup. See the appropriate section here: https://www.sky.com/help/home/sky-yahoo-mail/setting-up-yahoo-mail/articles/getting-started-with-sky...

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This message was authored by: Mohawk52

Re: Outlook can not "log into the mails server"?

Hello! Yes I've done that and even got a new one here, but still no joy with either one. 😑

This message was authored by: Mark39

Re: Outlook can not "log into the mails server"?

Posted by a Superuser, not a Sky employee. Find out more

Hmm. Have you checked your settings, per the section headed other email apps?

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This message was authored by: Mohawk52

Re: Outlook can not "log into the mails server"?

Well if you mean my pop3 and smtp settings yes they are the same as when on W10. ".mail.yahoo.com" for bother.

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This message was authored by: Mohawk52 Answer

Re: Outlook can not "log into the mails server"?

I sussed it! Looking a little deeper into my program files I noticed the file for my old outlook 2003 was missing the MicroSoft Office 2003 Service Pack 3 file. don't know why it dropped off when swopping over to Windows 11 from 10, but after a lengthy search on the intarweb I discovered MS no longer supports it, but I found a website that had the old free download which I did and waalaa! it's connected up again and downloaded all my missing files and saved messages. 

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