Not receiving emails for yhe last five days .

[Darren+callow]

I'm not receiving emails why?

[Mark39]

Are you using an email app? Which one? ? Can you see the missing emails when you log in here: https://www.sky.com/signin/email ?

[Darren+callow]

I'm with yahoo though sky. I've not received any emails for days had up date on app last week since then nothing  but I can send but not receive.

[caesarome]

@Darren+callow 

Login to your online account:

https://skyid.sky.com/signin/email/

Go to Settings (the screw icon on the right hand side) > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

If you have had to make a change then logout and change your password:

https://skyid.sky.com/resetpassword/

You might want to give some thought to setting up two step verification as per this:

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification

If you do set this up it in important that you make a note of and keep safe the recovery code.

[jayach]

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@Darren+callow wrote:

I'm with yahoo though sky. I've not received any emails for days had up date on app last week since then nothing

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Assuming you are accessing you email via a browser, it sounds like you have fallen prey to a phishing email.

Follow @caesarome's instructions to correct any changes the scammers have made, and make sure you change your password.