Not receiving email

[kleaf]

I can send but not receive any emails, I have been getting alot of emails supposedly from SKY/YAHOO saying I had to update my info but I presumed these to be a scam. However I am concerned now that I dont have any new e mails. 

Anyone had similar messgaes and any help as to how I can start receiving emails again would be gratefully received.

Kleaf

[caesarome]

Have you logged into your online email account and checked that no filters have been setup to divert your incoming emails to another addess. You can check this via settings - more settings - mailboxes - your sky email address.

[Bert4]

I have the same problem and as I have a sky email address not yahoo nobody seems to be able to help me!!

[Mark39]

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@kleaf wrote:

I can send but not receive any emails, I have been getting alot of emails supposedly from SKY/YAHOO saying I had to update my info but I presumed these to be a scam. However I am concerned now that I dont have any new e mails. 

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The 'update your info' emails aren't genuine. Try logging in via your browser as @caesarome suggested. If you normally use Apple Mail, there's  a known, intermittent issue with the app thaymis preventing it working properly.