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Discussion topic: Not getting verification codes

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Avatar for swiss1971
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This message was authored by: swiss1971

Message posted on ‎27 May 2026 06:24 PM

Not getting verification codes

Today all of a sudden its not letting me sign in but sending me a verification code text but im getting non through, have tried it many times to send it to my phone but nothing

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎27 May 2026 06:41 PM

Re: Not getting verification codes

Posted by a Superuser, not a Sky employee. Find out more

@swiss1971 is it being sent to the correct number? The last three digits are shown on screen.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎27 May 2026 07:23 PM

Re: Not getting verification codes

Posted by a Superuser, not a Sky employee. Find out more

@swiss1971 

If the number shown onscreen is correct then in your messaging app there might well be a spam folder so have a look in there for it.

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