2 factor codes

[dominograves]

Hi, I'm not receiving the two factor codes to the correct phone number to log in to my email? 

[caesarome]

In your messaging app there is possibly a trash folder so have a look in there for them

[dominograves]

Thanks, I'm recieving the email stage, which I can access on my mobile but Not the text code to my phone, the phone number is correct?

[caesarome]

@dominograves 

In the messaging app on your phone have a look in the spam folder to see if the verification text has ended up in it in error.

[dominograves]

Hi,

Solved!

I checked to see if I had any "Spam" text messages, No, I didn't know that was a thing either!

Anyway there wern't any.

So, I followed this route on my Android Sony Xperia 1 mk 5 :

Text message app, which for me is 'Google messages'

Then _ My picture to the menu

Then _ "Spam and blocked"

Then _ the three dots

Then _ "blocked numbers"

Then right down to the end of the list I found "Sky" which I unchecked and tried my laptop login process again. Success!!!

I'll leave it to you all to figure out why I might have blocked Sky iin the first place!Hope this helps?